Privacy Policy

At Trusleep, your privacy is a priority we take seriously. This Privacy Policy describes in full detail how we collect, use, store, share, and protect your personal information when you interact with our website usetrusleep.com or make a purchase from our store.

By visiting our website or placing an order, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through encrypted payment gateways — we never store your full card details)
  • Any messages or information you send us via email or contact forms

Information collected automatically:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring URLs (how you found us)
  • Cookie and tracking data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders
  • To send order confirmation and shipping notification emails
  • To provide customer support and respond to inquiries
  • To manage returns, refunds, and guarantees
  • To improve the functionality and user experience of our website
  • To analyze shopping trends and customer behavior to enhance our product offerings
  • To send you marketing emails, promotions, or news about Trusleep — only if you have opted in to receive them
  • To comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes. We may share your information only in the following circumstances:

  • Service Providers: We work with trusted third-party companies to operate our business, including payment processors, shipping carriers, and email marketing platforms. These providers only receive the information necessary to perform their services and are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data that helps us improve our store.

Types of cookies we use:

  • Essential cookies: Necessary for the website to function properly (e.g., shopping cart, checkout)
  • Analytics cookies: Help us understand how visitors interact with our site
  • Marketing cookies: Used to deliver relevant advertisements and track campaign performance

You may disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. If you request deletion of your data, we will remove it from our active systems within a reasonable timeframe, unless we are required by law to retain it.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and restricted access to customer data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to withdraw consent for marketing communications at any time
  • The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@usetrusleep.com.

8. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take immediate steps to remove it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 support@usetrusleep.com 🌐 usetrusleep.com